Response Time
Need a hand? Our support team is ready to help with questions, account-related issues, technical concerns or general feedback. Contact us for assistance with deposits, verification or gameplay; we reply quickly via live chat and email. Our agents can guide you through KYC, withdrawals and payment queries, and the technical team handles connection and loading problems. Typical reply times vary by channel; use the contact options below for fast, practical help.
| Department | Contact |
|---|---|
| Customer support | [email protected] (live chat, email; reply usually within a few hours) |
| General enquiries | [email protected] (responses within 24 hours; corporate queries) |
| Affiliate enquiries | [email protected] (partnership applications) |
| Phone | +1 732 418 9076 / +44 20 7946 1283 (callback available) |
| Working hours | 24/7 (chat & email; phone Mon-Fri, 09:00-18:00) |
Email Support
Email is the preferred contact method for detailed requests, account-related issues, or any situation requiring explanations or documents. Please send your message to [email protected] with a clear subject line and include up-to-date contact details, your account ID and any relevant attachments. Providing concise information speeds up resolution and helps avoid unnecessary delays.
Submit your enquiry
Name Email Message Send messageResponse Time
Our support team aims to respond quickly to all enquiries. Most messages are handled within one business day, and live chat replies are usually faster. Complex cases that require account checks, verification or third-party confirmation may take longer depending on their nature. If we need extra time we'll keep you updated with progress and expected timelines.
Feedback
We'd love to hear your feedback, suggestions, or ideas for improving the site. Please share what you like, what could work better, or any features you’d like to see. Every message is read carefully by our team and used to refine the service, fix issues, and improve the overall user experience. Your input helps us make the site better for everyone.